Look-ups are a unique feature of Act not found in other CRM’s. There is a particularly useful dozen you will find that all start with the word “Any” followed by fields that appear multiple times in the Contact table like Phone, Email, Address etc.
New Support Options Beginning October 1st!
You may or may not have received an email from Act! about upcoming support options beginning October 1st! Act has created training resources for all users to access as well as many support tier options! All subscribers on our support tier contracts will continue to be able to contact us by phone to troubleshoot problems with Act! performance or features. For Standard support plan customers, any requests for ‘how to’ guidance in the use of Act! will be directed to the relevant Guides/Video Tutorials, Knowledgebase articles, Act! Community, Online Support Portal and Web Chat options or other self service online resource! Act! has also created and provided many resources for customers…
