This month we’ll be looking at managing and merging duplicate contacts in Act!. When working with the database, especially in large companies, you’re sure to come across duplicate contacts. Sometimes you may want a duplicate, like when a contact moves to a new company, and you’d like to keep the business history, but sometimes you don’t want duplicates. They can pile up, leading to clutter and confusion. Duplicates can occur in a number of ways. While it can be a user error, it can also be a scanning or importing error. For example, if you scan a stack of business cards to import to Act!, you may input duplicate contacts,…