In February there were Beta Bust meetings for Act! version 21.1 at several locations around the country, as well as a virtual meeting for ACCs who were not near one of the locations. Luckily there is always one here in the Northeast, and Bob always attends.
While we are not allowed to share a lot about what is coming in V21.1, there is heavy emphasis on the Premium product utilizing the Web API. A lot will be happening with Insights, Opportunities, Act Companion, and, of course, Act Marketing Automation. There will be a Beta Refresh in March and possibly another in April.