Change Act by creating Custom Activity types to get a deeper understanding of your business activity. ACT! Admins or Managers can click on “Schedule”, then select “Manage”, select “Activity Types” in menu to add additional Activity Types to those provided with the software.
This example has been used by many customers
Teleconference is particularly valuable because it is really more specific than a Call and not the same as a Meeting which implies face to face where someone has to travel.
You can further enhance its value by adding to the Regarding field Drop Down. Once you have created it the History table has it as well.
Here is a list of several we have done. Open House, Closing, Case, Site Visit, Inspection, Interview, What would help You?